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Boiler installation company commended for staff training

2010-08-20 11:23:18

A boiler installation company in Burnley has been recognised for the exemplary training it provides for its staff.

Gavin Ward Ltd – which installs heating systems across the north-west of England– has been singled out as the best small/medium-sized company at the North West learndirect Achievement Awards ceremony. It follows the implementation of a staff training scheme that saw several of its employees enrolled on NVQ courses that improved their professional skills.

Managing director, Paul Dove – who spearheaded the initiative– said particular attention was paid to improving the company's standards of customer care.

Mr Dove said, "We've worked closely with learndirect, looking at the training needs of the business as a whole, as well as developing learning plans for individual employees too."

He added that being formally recognised for their scheme was just the icing on the cake.

Since 2000, the company has been an authorised installer for the government-operated Warm Front scheme. The scheme offers grants of up to £3,500 to eligible people to spend on improving their homes' heating and insulation systems.

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